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Impacts to Global E-Commerce & Fraud Trends Amid Coronavirus
Over the past month, we've seen significant shifts in online buying behaviors. At the same time, our data reflects shifting fraud trends across the globe. Since our last Special Report in April, there's been an increase in fraud attempts in non transactional interactions. Some that stand out are:
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We are monitoring shifts in fraud vulnerabilities across verticals due to COVID-19 on a regular basis. Please reach out to us with any questions you have, and we'll make sure to answer them and help in any way.
Promo Abuse has been prevalent across all industries
179% increase in account takeover fraud
54% increase in buyer/seller collusion fraud
On top of these attacks, for many merchants, extreme influxes of consumer demands have overwhelmed their operation and fulfillment teams, negatively impacting customer experience. Download our latest May Edition COVID-19 Special Report to learn how shifting consumer behaviors and fraud trends are affecting your industry, and recommendations to protect your business and customers from falling victim to fraud during this uncertain time.