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New users grew
by 5x in 2020
A New Era of Online Commerce for PSPs
Prepare for the 2020 Holiday Season
Protect your merchants from advanced fraud and abuse amid increased holiday shopping volumes
Impacts Across E-Commerce
APPAREL & ACCESSORIES
FOOD & BEVERAGE
ELECTRONICS
HOME GOODS
CRYPTOCURRENCY
What's trending in fashion this season?
51%
Online transaction volumes in apparel & accessories increased by 51% over H1 2020.
27x
Fraud attacks against tequila are 27x higher the normal rate for alcohol.
What are fraudsters hungry for?
41%
Consumer purchase volumes for computers increased by 41%.
What's next in
electronics?
172%
Transaction volumes in Home Furnishings & Garden increased by 172% over H1 2020
The comforts of home amid COVID-19
65%
Money services and cryptocurrency saw a 65% increase in fraud attacks over H1 2020
Cryptocurrency cashing in quickly
FOOD & BEVERAGE
APPAREL & ACCESSORIES
ELECTRONICS
HOME GOODS
CRYPTOCURRENCY
2020 has been marked by sudden and significant changes in global online payments. Unprecedented numbers of new online users have created a powerful potential for more revenue, but also an increased risk of chargeback costs and false declines that hurt approval rates. PSPs must prepare now to protect their merchants against an impending wave of fraud attacks.
Forter's Ninth Edition Fraud Attack Index exposes current trends and fraud patterns to help PSPs understand today’s e-commerce climate and how to provide effective fraud protection that stands out.
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Impacts Across E-Commerce
NEW USERS
5-7x
CRYPTOCURRENCY
Money Services
& Cryptocurrency saw 65% more fraud attacks
New shoppers should be an opportunity, not a risk.
Arm yourself with data to protect your merchants.
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See How VARIOUS IndustrIES WERE Impacted
Learn ABOUT NEW MERCHANT RISKS
Find out how unprecedented transaction volumes across 12 industries have affected rates for fraud and abuse
New channels create new opportunities for fraud and abuse. Learn how PSPs can help their merchants tackle these new risks
BORIS/BOPIS
Buy Online Pickup In Store (BOPIS) Fraud increased by 55%
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5-7x
A new user is
more likely to be falsely
declined than a returning user
HOTELS
+139%
increase in fraud
attacks against hotels
New online buyers grew 5x in 2020
Don't let false declines hurt your merchants and approval rates