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New online buyers grew 5x in 2020
Don't let false declines stop them from shopping with you
A new era of online commerce
Prepare for the 2020 Holiday Season
Protect your business while accurately preventing fraud and abuse amid increased holiday shopping volumes
Impacts Across E-Commerce
APPAREL & ACCESSORIES
FOOD & BEVERAGE
ELECTRONICS
HOME GOODS
CRYPTOCURRENCY
What's trending in fashion this season?
51%
Online transaction volumes in apparel & accessories increased by 51% over H1 2020.
27x
Fraud attacks against tequila are 27x higher the normal rate for alcohol.
What are fraudsters hungry for?
41%
Consumer purchase volumes for computers increased by 41%.
What's next in
electronics?
172%
Transaction volumes in Home Furnishings & Garden increased by 172% over H1 2020
The comforts of home amid COVID-19
65%
Money services and cryptocurrency saw a 65% increase in fraud attacks over H1 2020
Cryptocurrency cashing in quickly
FOOD & BEVERAGE
APPAREL & ACCESSORIES
ELECTRONICS
HOME GOODS
CRYPTOCURRENCY
2020 has been marked by significant global commerce changes. Unprecedented new online users have created both a greater risk for false declines and a powerful potential for more revenue. However, new channels for online shoppers have also created more opportunities for fraud and abuse. Companies must prepare now to prevent an impending wave of fraud attacks.
Forter's Ninth Edition Fraud Attack Index exposes current trends and fraud patterns to help merchants better understand today’s e-commerce climate.
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Impacts across e-commerce
HOTELS
+139%
increase in fraud
attacks against hotels
CRYPTOCURRENCY
Money services
& cryptocurrency saw 65% more fraud attacks
New shoppers should be an opportunity, not a risk. Arm yourself with data to better protect your business.
Get the Report
See How Your Industry Was Impacted
Learn How to Protect New Channels
Find out how unprecedented transaction volumes across 12 industries have affected rates for fraud and abuse
New channels create new opportunities for fraud and abuse. See how bad actors are taking advantage
BORIS/BOPIS
+123%
increase in Identity Manipulation, where fraudsters use stolen PII to conduct attacks
Buy online pickup in store (BOPIS) fraud increased by 55%
IDENTITY MANIPULATION
Get the Report
New shoppers should be an opportunity, not a risk
Arm yourself with data to better protect your business.