Improve Post-Purchase Customer Experience
by Stopping Returns Abuse
On average, return fraud and abuse cost US retailers $24 billion each year.
Do you have a plan in place to combat returns abuse? Let us help you!
Forter's Integrated platform enables:
Ability to identify returns abusers and act accordingly
Provide competitive customer
experiences & best-in-class returns offerings
Cut operational costs from abusive returns
Improve revenue from better returns experience (your customers will purchase more and have higher LTV)
By partnering with Forter, Nordstrom was able to drastically reduce our chargeback and decline rates, without the need for manual reviews. This has led to a significant increase in top line revenue, all while maintaining the superior customer experience we are known for.
Adam Drake, VP of Operations
Protect your customers across the entire journey